FAQ's

1. What products does Anisotron sell?
We specialize in air conditioning appliances, wall lamps, and ceiling lights. All our products are carefully selected for quality, durability, and style, designed to make your home or workspace more comfortable and elegant.

2. Do you ship internationally?
Yes! We ship worldwide. Estimated delivery times:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor your package until it arrives.

4. How long does order processing take?
Orders are usually processed within 1–3 business days after payment confirmation. During peak seasons, processing may take a little longer, but we always aim to dispatch your order promptly.

5. Are there customs duties or taxes for international orders?
Yes, international shipments may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer.

6. What if my order is lost or damaged during shipping?
If your package is lost, delayed, or damaged, our friendly customer support team is here to help. Contact us at anisotron@gmail.com, and we will resolve the issue promptly.

7. Can I return or exchange a product?
Yes, we have a return and exchange policy in place. Please ensure the product is unused, in its original packaging, and contact us at anisotron@gmail.com for instructions.

8. How can I contact Anisotron?
You can reach us anytime at:
📧 anisotron@gmail.com